
As if Yahoo and Microsoft weren’t making a big enough wave lately, I’ve got a bone to pick with mega-corporations…
Why is it that so many of these companies that “define” the Internet get that privilege? I realize that they are worth billions of dollars and also are revolutionizing how we use the Internet, but they are so inflexible. They create everything they do to fit their individual needs. Where does that leave the rest of the Internet? Either a) scrambling to fit to mega-corporations standards or b) developing a “from scratch” solution. The issue with this is that when designing to corporation’s standards we are at their whim. Change a function name, we are scrambling for a fix. Discontinue an offering, we are scrambling for a fix. Frankly, it sucks…
Enough ranting and down to my point. We are continuing to experience some issues with sending mail to Yahoo email addresses. What types of issues? Namely, up to 5 day delays on the emails that are sent out. Now, I would ask you…is that a reasonable delay time? I realize Yahoo receives millions of emails a day and that they have to incorporate spam control and malicious attack defense. My issue is that you all have asked for these emails and you want to know when you get new friend requests and mail messages. As a Yahoo email user, don’t you deserve to get those in a timely fashion?
The solution: We’ve chased down their maze of automated customer service and online request forms for several weeks now with little to no response (this is another spot that bugs me to no end about mega-corporations…simply horrible customer service). We are still working to get our mail server whitelisted with Yahoo so they will stop delaying HisReach emails. In the meantime, I have two solutions:
- MOVE TO GOOGLE’S GMAIL - I’m just waiting to hear someone contest what I have to say, but Google is so amazingly flexible. They fit themselves to what the Internet needs. They aren’t worried about making it impossible to export me email addresses (Hotmail) or forward my email to another provider (Yahoo) because they know I will appreciate that as a user and might just have a really good reason to do that. I could go on for an hour about how much more developer and user friendly Google is as a company, but in short I will say…GET A GMAIL ACCOUNT … YOU WILL NEVER LOOK BACK! So why am I endorsing Gmail?
- They do no block or delay HisReach emails. This means that you will actually get your email within seconds of when it is sent.
- They do not have crazy standards for what an email needs to look like to be considered a legitimate email.
- They have the best SPAM filter on the Internet (yes, this is an opinion).
- You will be supporting a company that is all around Internet friendly (another opinion).
After you move to Gmail, you can change your address on HisReach in your account preferences.
- The second solution is to add “no-reply@hisreach.com” to your webmail address book. We realize that there is nobody behind that email address and you will never email it, but with the way Yahoo works it may help. By adding us to your address book, this tells Yahoo that you know who we are and are accepting email from us. Your results may vary, but I have read that it helps.
- The last solution is really a request. If you don’t want to receive notifications from HisReach, that is totally fine. We would just ask that you PLEASE not mark our emails as spam. In truth, it isn’t spam because you actually did sign up for it. If you would like to discontinue receiving emails from HisReach, no problem. Just turn off all your notifications in your account preferences. If you mark your emails as spam, you may be actually causing other people’s emails from HisReach to be marked as spam too.
So, in summary, sorry for the email delays. Know we are working on the situation, but also think about the switch….it will be totally worth it.
